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Important Features You Can Expect in a PBX System You may be small or medium sized business, but deploying the ideal IP PBX system, for example a Grandstream phone system, enables the benefits of enterprise-grade communications and mobility that are powered by data, video, and voice transmissions. This equipment sports the capability to harmonize the access and management of more than one technologies for communication for example video and voice calling, video conferencing, surveillance systems, as well as data systems. Here are some of the most vital features that IP PBX equipment should support: The versatility of a great IP PBX system for a small business allows for the registration of hundreds of SIP endpoints and users. It may allow up to 60 calls at the same time, and its video conferencing feature enables more than 30 participants from different remote locations. In case your office communications requirements are changing rapidly, this kind of IP telephone system supports any kind of appropriate expansion without having to change communication infrastructure fundamentals or re-investing heavily.
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For the purpose of faultless concurrent communications and enabling of all these outstanding IP PBX features, the appliance should be supported by a high-performance processor. Equipped with a 1GHz processor and 512MB RAM, your IP telephone system has the important processing power and short-term memory it requires. Likewise, broadband communications of big amounts of data each second in formats such as voice and video is supported by the gigabit network ports of the appliance.
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The equipment also supports several levels and types of data and communications security. Implemented for security are standards such as SRTP and HTTPS alongside hardware encryptions methods. Fail2ban, alerts, and blacklists are additional layers of protection against network invasion. You can rely on a built-in server to record calls. The good thing about any call recording, be it a conversation with a customer or another stake holder, is that it can be retrieved from a remote position via an internet-provided interface. Based on factors such as line and date, you can track how a phone is being used, thanks to the inbuilt call detail records feature on this equipment. Calls are also handle in a more efficient manner. For example, call volume is resolved by call queuing. Similarly, there’s the multi-language automatic attendant feature that receives incoming calls, usually helping handle caller concerns without always requiring a real human to pick up the phone. Any IP PBX phone system for the office requires the call forwarding and transfer features. These capabilities allow for the prompt response to an issue or notification via a linked telephone device that’s available. An office IP telephone system, such as the Grandstream PBX, places your business above competition in several important ways, so it’s important to have it.